Rather than using AI to replace workers, companies can build teams that ethically integrate the technology. Yuichiro Chino/Moment via Getty Images
Since ChatGPT’s release in late 2022, many news outlets have reported on the ethical threats posed by artificial intelligence. Tech pundits have issued warnings of killer robots bent on human extinction, while the World Economic Forum predicted that machines will take away jobs.
The tech sector is slashing its workforce even as it invests in AI-enhanced productivity tools. Writers and actors in Hollywood are on strike to protect their jobs and their likenesses. And scholars continue to show how these systems heighten existing biases or create meaningless jobs – amid myriad other problems.
There is a better way to bring artificial intelligence into workplaces. I know, because I’ve seen it, as a sociologist who works with NASA’s robotic spacecraft teams.
The scientists and engineers I study are busy exploring the surface of Mars with the help of AI-equipped rovers. But their job is no science fiction fantasy. It’s an example of the power of weaving machine and human intelligence together, in service of a common goal.
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